Contact Us

CONTACT HOURS:
Mon. - Fri. 10:00AM - 6:00PM EST

Responses are provided during business hours only and you can expect a reply within one business day at the latest.

SEND US AN EMAIL:
contact@Babytechplay.com

CONFIRMATION EMAILS:
All order, tracking and shipping confirmations will come from
contact@Babytechplay.com.

Please check your spam or promotions if you do not see an email from us.

ORDER PROCESSING:
We process orders within 3 business days. If you haven't received a shipping confirmation email after 3 business days from when you placed your order, please reach out to us via email.

DELIVERY TIME:
Delivery takes 8-12 business days from the date your order is processed and shipped. If you haven't received your order after 15 business days (includes max processing/shipping time) please reach out to us via email.

HAVEN'T RECEIVED YOUR ORDER?
If it has been less than 15 business days(3 weeks) since you placed your order and you have yet to receive it, please be patient. It will arrive on schedule according to what we mentioned above.

SENDING MULTIPLE EMAILS:

To ensure a faster response, please refrain from sending multiple emails about the same issue. Each new email creates a separate ticket and may delay our response time. Rest assured, we're working to get back to you as quickly as possible.

For any questions, comments or inquiries, please reach out to us via email at contact@Babytechplay.com or send us a letter in the mail: